Help & Information
Orders are processed within 1-2 business days. Delivery then typically takes 3-8 business days, depending on your location. You'll receive a tracking link by email as soon as your order ships. Full details are in our Shipping Policy.
We currently ship within the United States only — we don't offer international shipping at this time. We offer free standard shipping on all US orders, with no minimum spend. Delivery details are shown clearly at checkout before you pay.
You can return or exchange your order within 30 days of delivery. Items must be unworn, unused and unwashed, with all original tags and packaging. To start a return, email info@oliverbradley.com with your order number and we'll guide you through it. Approved refunds are issued to your original payment method within 2 business days of inspection. See our Refund Policy.
Once your order ships, you'll get a confirmation email with your tracking number and a link to follow delivery. Please allow up to 48 hours for tracking to become active. If it hasn't updated after a few days, email info@oliverbradley.com and we'll look into it.
We accept Visa, Mastercard, American Express and UnionPay, along with PayPal, Shop Pay, Apple Pay and Google Pay. Every transaction is processed through Shopify's secure, encrypted checkout — we never store your full card details.
Every product page includes a detailed size guide. Our pieces are designed to fit true to size - if you're between sizes we recommend sizing up for a relaxed fit. For tailored fit advice, email info@oliverbradley.com and we'll help.
Yes. Every item is individually inspected by hand before dispatch to ensure the quality, finish and presentation meet the Oliver Bradley standard.
Our team is here to help. Email us at info@oliverbradley.com and we'll usually reply within one business day. Support hours: Monday–Friday 8:00 AM–6:00 PM, Saturday–Sunday 10:00 AM–4:00 PM.
